Our Commitment to Accessibility
At Bawauna, we believe our handmade bath and body products should be accessible and enjoyable for everyone. We are committed to providing a website experience that is inclusive of all visitors, including individuals with disabilities. We continually work to improve the usability and accessibility of our website as part of this commitment.
Accessibility Standards
While the Americans with Disabilities Act (ADA) does not specify technical standards for websites, we use the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA as a guiding framework to help improve accessibility for people with a wide range of disabilities, including visual, auditory, motor, and cognitive impairments.
Actions We Are Taking
We are taking ongoing steps and dedicating resources to support accessibility across our ecommerce website. These efforts include, but are not limited to:
– Accessible Checkout Forms
We aim to support accessible WooCommerce checkout forms by using clear labels, logical field order, and helpful error messages that work with screen readers and keyboard navigation.
– Contact Forms & Customer Communication
We strive to make our contact forms accessible by using properly labeled fields and clear instructions, allowing customers to reach us easily with questions or concerns.
– Keyboard Navigation
We work to support keyboard accessibility for navigation menus, product pages, the shopping cart, and the checkout process.
– Alternative Text for Product Images
We aim to provide descriptive alternative text for product images so customers using screen readers can better understand the appearance, textures, and ingredients of our handmade products.
– Readable Content & Color Contrast
We strive to maintain readable text sizes and sufficient color contrast across product descriptions, ingredient lists, and interactive elements.
– Clear Buttons & Links
We aim to use descriptive buttons and links to help users understand actions such as adding products to the cart or completing a purchase.
Ongoing Efforts
Accessibility is an ongoing process. While we strive to make all areas of our website accessible, some content or features may still be improved. We regularly review our website and make updates as part of our continued commitment to accessibility and inclusion.
Third-Party Content
Our website uses WooCommerce and various third-party plugins and services, such as payment processors, shipping tools, and other widgets. While we do not control these third-party services, we encourage accessibility best practices whenever possible. If you experience an accessibility issue related to third-party tools, please contact us so we can assist you.
Assistance & Feedback
If you have difficulty accessing or navigating any part of our website, or if you notice a feature that may not be fully accessible, we welcome your feedback.
You can contact us at:
help@bawaunabathandbody.com
We aim to respond to accessibility-related inquiries within 3–5 business days. If needed, we are happy to assist with placing an order via email to help ensure you can enjoy our products comfortably.